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Sarah and Mike were tasked with proposing a solution to their company’s customer churn problem. They worked in different departments but faced the same Wednesday deadline. Sarah immediately opened PowerPoint and began crafting the perfect deck. She spent Monday choosing the right template, Tuesday perfecting animations and gradient colours, and Wednesday morning adjusting font sizes … Read more
Docs is the better way…… Some claim that decks are worse than documents for internal communication. They prefer written communication over presentations. Advantages of documents Criticisms of decks Arguments in favour of decks Balanced perspectives Additional insights Overall, while there is an argument that favours documents, there is more to this debate, acknowledging that both … Read more
I’ve been researching KaaS solutions and their emergence over the last few years. It’s an interesting concept that is emerging in the modern digital economy. It refers to the provision of specialised knowledge and expertise through digital platforms, often in a scalable and on-demand format. The Positives Accessibility: It makes expert knowledge available to a … Read more
So, you’ve got a long-term worker about to leave your business. Lucky for them. But how do you get a download of all their knowledge before they go? (Let’s not dwell on the fact that you should have thought of this earlier – where everything could have been documented in a leather-bound manuscript ready for … Read more
When long-term employees leave the business, they take much knowledge with them. Most businesses have their processes documented and filed away for use to safeguard this. That’s explicit knowledge. It’s the implicit knowledge that’s harder to record. Most knowledge managers focus on gathering explicit knowledge, but it’s the implicit knowledge they need to get hold … Read more
Acknowledging one worker from all the others makes that worker very proud, but most of the others dismal. ‘I did good work too!’ ‘Sure, he deserved it, but so did I!’ ‘I made a difference as well.’ ‘I pushed myself last month – actually, every month – but no award for me.’ ‘It’s always the … Read more
It’s guaranteed to enhance your written communication. Here it is ……….. Assume everyone in the company will sell all of your emails – from the lowest of the low to the CEO. There you go – keep that thought front of mind when you’re about to: It makes you stop and think, doesn’t it?
Diets. Productivity tools. Time management systems. We’ve tried them all. And we’ve watched them fade away or get replaced by the next shiny solution. There are countless options out there. And they rarely work for those who need them most. Why? Here’s the truth ……. Productivity (and weight loss) boils down to one thing: Discipline. … Read more
There was a time when you’d sit in front of a blinking I-beam on a blank page thinking what to tell an audience: your pitch, your message, your ask, your offer, your content. Then along came AI and it was easy. Too easy. Anyone could produce reams of polished prose at the click of a … Read more
Calculators in classrooms were going to ruin kids’ ability to do maths. They’ll never learn to add, multiply, divide, subtract, and do all those other mathematical calculations they never use in real life. Us teachers got ourselves in a real knot arguing about whether students could have calculators to help do their work. There were … Read more
For me, it looks like around 20-25. I subscribe to most using a Gmail account, away from my primary account, so I can cruise through in a single daily sitting. I open up the latest one, then hit the ‘older’ button to backtrack through them. They have some commonality, so there’s no need to read … Read more