Boy, we have a lot of weekly catch-ups, updates, huddles, check-ins, and stand-ups. It’s essential to set the mood and
Train Harder
Athletes train. Musicians train. Doctors train. But Knowledge Workers don’t. Not in the same way. If Knowledge Workers want to
Enter the Mentor
Today a team member proudly told me that they are mentoring another team member. I suppose they are proud of
The Ikea Effect
We interviewed a new team member the other day. My favourite interview question is: “Do you prefer to buy furniture
The Generic Email Signature
I received an email the other day from a team that had rolled out a new initiative for our customers.
The Future of Meetings
What is the future of the Team Meeting? What will it look like?
Just Give Me One Stat
I think it is universally agreed that meetings are considered the biggest productivity killer in any organisation. People attend meetings
Speechwriting – How Does it Work?
The most important thing is for me to know the deadline. When does the client need the speech by? Then
System Thinking
System thinking heightens productivity, including personal productivity. 🗺️ 🗺️ 🗺️ Productivity increases when a system view is applied. System thinking
Influencing Skills
The sales support person is an advocate for the customer and the sales team. The support person seeks to resolve
The Escalation Button
Team members often struggle with a task and feel that they need to persist until it is resolved. I love