Knowledge Management

Decks v Docs

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Docs is the better way…… Some claim that decks are worse than documents for internal communication. They prefer written communication over presentations. Advantages of documents Criticisms of decks Arguments in favour of decks Balanced perspectives Additional insights Overall, while there is an argument that favours documents, there is more to this debate, acknowledging that both … Read more

Knowledge as a Service (KaaS)

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I’ve been researching KaaS solutions and their emergence over the last few years. It’s an interesting concept that is emerging in the modern digital economy. It refers to the provision of specialised knowledge and expertise through digital platforms, often in a scalable and on-demand format. The Positives Accessibility: It makes expert knowledge available to a … Read more

Getting Knowledge from the Leavers

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So, you’ve got a long-term worker about to leave your business. Lucky for them. But how do you get a download of all their knowledge before they go? (Let’s not dwell on the fact that you should have thought of this earlier – where everything could have been documented in a leather-bound manuscript ready for … Read more