Speed Over Elegance

Our team at work had to change their work tasks because of the change in environment. So they were redeployed to another temporary role. There was still a need for their original workflow to be actioned, so they in turn were backfilled by another less knowledgable team that had capacity. What then needed to happen was for that new incoming team be shown how to action some of the tasks. The best form of learning was to do two things: Create a chat channel which the new team members could use to respond to questions on the fly, and Create

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Micro Lesson

…. they can be as simple an explainer as this. To provide some learning, all you learner needs is to be told about something, and be told where to find it again if they need it.

Happy Sheets

Post-Workshop Surveys are often unintentionally intended to ensure that everyone was happy with the workshop and generally had a beneficial day. Organisers probably expect one or two suggestions of improvement, but after all the effort they put into the event, they expect the positive to well outweigh the negative. In fact, if there is any trending below ‘Well Done’, it’s human to feel a bit deflated. After all, you’ve tried your best, and really you are offering either what was asked of you, or what your experience has told you. That’s why Surveys are often called Happy Sheets. Often, they

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The Person with the Most Badges Wins

eLearning Modules to the Max Our team has just gone through the process of completing a series of modules to learn about a new interface – not a new application – a new interface which holds the same data and the same fields that the legacy system held, but the ‘look and feel’ is now different. It’s probably slicker and even more intuitive and will probably enhance productivity. And how were we exposed to it? Via a series of simple elearning modules that in some cases compared the legacy system with the new, and in other cases called out where

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Gun Control or Gun Rights

I’ve updated the popular pack of worksheets on Gun Control to a Google Apps version. It loads all the worksheets on to a series of Google Docs and nests them in a Google Site. HERE