eLearning Modules to the Max
Our team has just gone through the process of completing a series of modules to learn about a new interface – not a new application – a new interface which holds the same data and the same fields that the legacy system held, but the ‘look and feel’ is now different. It’s probably slicker and even more intuitive and will probably enhance productivity.
And how were we exposed to it? Via a series of simple elearning modules that in some cases compared the legacy system with the new, and in other cases called out where key information can now be found, and even in other scenarios, what the current process is.
The different module purposes aside, it is unlikely that the instigator of the modules had a clear understanding of the outcome of the learning, or training, or program or whatever they were labelling the exercise.
With the transition to this new ‘look and feel’, presumably the outcome of any plan to prepare the users for the new world would be to help the users feel comfortable about mastering the new interface. To achieve this, the user will surely just need to have an opportunity play around with the update, run a few test events and explore at their own pace. Users could then regroup each day to debrief and share their learnings with others – true learner-generated learning.
The modules will not be visited again, users will proudly display their ‘badges’ of completion, and the real learning will happen during the interaction with the interface and with others.